April 16, 2020


My new article in Harvard Business Review:

Check out my new article in HBR, published April 14. It highlights the challenges of leading revenue growth with the backdrop of a Global Pandemic and economic crisis. Many leaders will feel a sense of fear and dread – yet powerful emotions often lead to poor decisions and practices when it comes to leadership of the sales organization. What works in times of economic expansion isn’t what is needed in a challenging economic environment. It’s not about doing more – it’s about doing things differently. 


New Video Series:

The Butterfly Effect: How Leaders Drive Results

This is the first installment of my new video series. The title, The Butterfly Effect, refers to the scientific principle that small inputs multiplied throughout a complex system, such as an organization, create major changes. The series will focus on small pragmatic actions that leaders can take to drive growth, fuel innovation, expand margins, and see improved results throughout your business.


Someday I’ll share how long it took to produce this 2-minute video! 


Questions to Consider:

In last week’s newsletter, I wrote about how to avoid miscommunications when working remotely. Harvard Business Review recently published this article about how to keep teams motivated while working remotely. The article has great advice for how to incorporate new rhythms into your team’s work, beginning with five questions to ask during a Monday morning meeting.


  1. What impact did we have last week and what did we learn?
  2. What commitments do we have this week? Who is on point for each?
  3. How can we help each other with this week’s commitments?
  4. What are the areas where we should experiment to improve performance this week?
  5. What experiments will we run, and who is on point for each?


Some Humor:

Here is an amusing poem I found over the weekend. It’s written using a collection of – as the title suggests – First lines of emails I’ve received while quarantining. It seems nearly impossible to send an email to someone without an acknowledgement of the current state of life in the COVID-19 world. Or to close an email with some kind of “stay healthy” comment. That may have largely stopped for people you are routinely in contact with, but it seems especially true for anyone who isn’t part of your everyday communications. 



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